Privacy Policy
Privacy Policy for Pench International Resort
1. Introduction
Welcome to Pench International Resort we are located in the beautiful Pench Tiger Reserve. We are committed to protecting your privacy and ensuring a safe and enjoyable experience during your stay with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our resort, dine at our pure vegetarian restaurant, or enjoy our water park facilities.
2. Information We Collect
2.1. Personal Information
When you make a reservation, check-in, or use our services, we may collect the following personal information:
- Contact Details: Name, phone number, email address, and mailing address.
- Reservation Details: Check-in and check-out dates, room preferences, and payment information.
- Identification Information: Government-issued ID for verification purposes.
- Special Requests: Dietary preferences, medical conditions, or other special requirements.
2.2. Usage Data
We may collect information about your interactions with our website and services, including:
- Website Activity: IP address, browser type, operating system, and pages visited.
- Device Information: Device type, unique device identifiers, and usage data.
2.3. Payment Information
For security reasons, we use third-party payment processors to handle transactions. We do not store or process your payment information directly but may receive confirmation of transactions.
3. How We Use Your Information
We use the collected information to:
- Process Reservations: Confirm, modify, or cancel reservations and provide related services.
- Enhance Your Experience: Address special requests, preferences, and ensure a pleasant stay.
- Communicate with You: Send reservation confirmations, promotional offers, and updates about our services.
- Improve Our Services: Analyze usage data to enhance our offerings and customer experience.
- Maintain Security: Prevent fraudulent activities and ensure the security of our facilities.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing and marketing services, under strict confidentiality agreements.
- Legal Requirements: Authorities if required by law or to protect our rights and safety.
- Affiliates: Our affiliates or partners who help us operate and improve our services, provided they adhere to similar privacy standards.
5. Data Security
We implement reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access Your Information: Request a copy of your personal data we hold.
- Correct or Update: Request corrections to inaccurate or incomplete data.
- Delete Data: Request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: Opt out of receiving promotional communications from us by following the instructions in the messages.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze usage patterns. You can control cookies through your browser settings, but disabling them may affect the functionality of our site.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.
Thank you for choosing Pench International Resort. We look forward to providing you with an exceptional stay and experience!