"Frequently Asked Questions"

Here are 100 FAQs along with answers tailored for The Pench International Resort and Jungle Water Park. These cover various aspects including booking, facilities, policies, dining options, and activities.

### General Information

1. What is The Pench International Resort?

The Pench International Resort is a luxurious, eco-friendly, pure vegetarian resort located near the Pench Tiger Reserve, offering amenities like Jacuzzis in every room, a jungle water park, and a new game zone.

2. Where is The Pench International Resort located?

The resort is located near the Pench Tiger Reserve, Madhya Pradesh, India.

3. Is The Pench International Resort a vegetarian-only resort?

Yes, The Pench International Resort is a completely vegetarian resort.

4. What are the check-in and check-out times?

Check-in is at 1 PM, and check-out is at 11 AM.

5. How do I get to The Pench International Resort from Nagpur?

The resort is approximately a 2-hour drive from Nagpur. You can hire a taxi or use the resort’s pick-up service.

6. Is parking available at the resort?

Yes, the resort provides free parking for all guests.

7. Does the resort offer a pick-up and drop-off service?

Yes, we offer a pick-up and drop-off service from the Nagpur airport or railway station at an additional charge.

8. Are pets allowed at the resort?

No, pets are not allowed at The Pench International Resort.

9. How close is the resort to Pench National Park?

The resort is about 2-3 km from the main entry Turiya gate of Pench National Park.

10. Can I book safari tours through the resort?

Yes, the resort offers safari booking services. Please inquire at the front desk.

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### Booking and Reservations

11. How can I make a reservation?

You can book through our website, call our reservation desk, or use third-party travel platforms.

12. Is online booking available?

Yes, online booking is available on our official website.

13. What are the types of rooms available?

We offer deluxe rooms, suites, and family suites, all equipped with private jacuzzis.

14. Are there any family or group packages?

Yes, we have family and group packages with added benefits like guided tours and discounted safari bookings.

15. Does the resort offer seasonal promotions?

Yes, we offer seasonal discounts and promotional packages, especially during off-peak seasons.

16. What is your cancellation policy?

Cancellations made 48 hours prior to check-in are fully refundable. After that, a cancellation fee applies.

17. Is there a refund policy for cancellations?

Yes, refunds are processed based on the time of cancellation. Refer to our cancellation policy for details.

18. Can I modify my booking?

Yes, you can modify your booking by contacting our reservation desk.

19. Do you offer gift cards or vouchers?

Yes, gift cards and stay vouchers are available for purchase.

20. Are last-minute bookings accepted?

Yes, subject to availability.

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### Rooms and Accommodation

21. Are all rooms equipped with Jacuzzis?

Yes, every room at the resort includes a private jacuzzi.

22. Do rooms have a jungle or water park view?

Some rooms offer views of the jungle or water park. Please specify your preference during booking.

23. Is room service available?

Yes, room service is available from 7 AM to 11 PM.

24. Do rooms have air conditioning and heating?

Yes, all rooms are equipped with air conditioning and heating.

25. Are there in-room safes?

Yes, each room has a personal safe for valuables.

26. Are toiletries provided?

Yes, complimentary toiletries are provided in all rooms.

27. Can I request extra bedding or a crib?

Yes, extra bedding and cribs are available on request.

28. Are the rooms wheelchair accessible?

Yes, we have wheelchair-accessible rooms. Please inform us during booking.

29. Are there smoking and non-smoking rooms?

All our rooms are non-smoking. Designated smoking areas are available on the property.

30. What amenities are in the rooms?

Each room includes a jacuzzi, minibar, tea/coffee maker, TV, and Wi-Fi.

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### Dining and Food Options

31. What type of cuisine is served?

Our restaurant serves a range of Indian, Continental, and Asian vegetarian cuisines.

32. Is the restaurant 100% vegetarian?

Yes, the restaurant is entirely vegetarian.

33. Are vegan or gluten-free options available?

Yes, we have vegan and gluten-free options. Please inform the staff of any dietary needs.

34. Is breakfast included in the room rate?

Yes, a complimentary breakfast is included in most room packages.

35. What are the dining hours?

Breakfast: 8AM - 10 AM; Lunch: 01 PM - 3 PM; Dinner: 8 PM - 11 PM.

36. Can I order food to my room?

Yes, room service is available for all meals.

37. Are there special dining options like candlelight dinners?

Yes, we offer romantic candlelight dinners. Please reserve in advance.

38. Does the resort provide special menus for children?

Yes, we have a kid-friendly menu.

39. Is there a snack bar near the water park?

Yes, snacks and beverages are available at the water park.

40. Can the resort accommodate food allergies?

Yes, please inform us of any allergies in advance.

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### Water Park and Jungle Activities

41. What are the Jungle Water Park hours?

The water park is open from 10 AM to 6 PM.

42. Is entry to the water park included in the room price?

Yes, entry to the Jungle Water Park is included for guests.

43. What attractions are available in the water park?

The water park includes slides, wave pools, lazy rivers, and splash zones for kids.

44. Is there a minimum age for the water park?

Children under 12 should be accompanied by an adult.

45. Are life jackets provided?

Yes, life jackets are available at no extra cost.

46. Are lifeguards on duty?

Yes, trained lifeguards are on duty during water park hours.

47. Are towels provided at the water park?

Yes, towels are provided.

48. Can I rent swimwear or floats?

Yes, swimwear and floats can be rented at the park.

49. Is food allowed inside the water park?

Outside food is not allowed, but snacks are available within the park.

50. Is there a dress code for the water park?

Yes, swimwear is required for water activities.

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### Activities and Experiences

51. Does the resort organize jungle safaris?

Yes, safari tours can be arranged through our travel desk.

52. Are guided nature walks available?

Yes, we offer guided nature walks for bird-watching and plant identification.

53. What outdoor activities are available?

Activities include safaris, nature walks, cycling, and stargazing.

54. Is there a kids' play area?

Yes, there is a dedicated play area for children.

55. Does the resort organize bonfire nights?

Yes, we offer bonfire evenings with music and light refreshments.

56. Are bicycles available for rent?

Yes, bicycles can be rented for exploring the surroundings.

57. What evening entertainment is available?

We have cultural performances, music nights, and stargazing sessions.

58. Are there hiking trails nearby?

Yes, scenic trails are located near the resort.

59. Is fishing allowed in nearby lakes?

NO, fishing is not allowed in certain areas.

60. Are photography tours available?

Yes, guided photography tours are available upon request.

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### Game Zone and Recreational Facilities

61. What games are in the game zone?

The game zone includes video games, arcade games, pool tables, and more.

62. Is the game zone suitable for all ages?

Yes, we have games suitable for both children and adults.

63. Are there additional charges for the game zone?

No, access to the game zone is free for guests.

64. What are the game zone hours?

The game zone is open from 10 AM to 10 PM.

65. Are arcade games available?

Yes, we offer a range of arcade games.

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Thank you! we'll be here to help with any questions or assistance you may need. Just let as know, and we'll be happy to assist with your Pench National Park plans or anything else!